Department: CX - Global Customer Experience Center
Team: Tech Support
Position: Customer Advisor - App Support
Reports to: CX Supervisor
Work Shifts: 8:00 AM-5:00 PM Office
9:00 AM-6:00 PM Office
Actsoft, Inc. is a global provider of wireless data software applications. The Tech Support team is one of four teams within the Actsoft - Global Customer Experience Center based in Tampa, Fl.
As a Customer Advisor, you will be responsible for providing knowledgeable, courteous support and technical assistance to customers using our suite of app products.
Position Responsibilities: The day-to-day activities cover the following:
Requirements and Qualifications: